ETS Mistaguide
Digital operations system for a N'Djaména-based trading company operating since 2013. Covers institutional presence, live shipment tracking (N'Djaména → Douala, Dubai, Istanbul), inventory, supplier workflows, marketplace, and payment integration. 'Importer · Structurer · Distribuer · Acheminer.'
Operations system
Shipments, inventory, suppliers, and orders in one dashboard.
Dashboard
Shipments
Catalogue
Orders
500+
Products
80+
Partners
10+
Years active
Problem
A traditional trading company with 10+ years of operations and 80+ partners had no structured digital system for visibility, orders, and logistics tracking.
Solution
Built a web platform with live shipment status, trade route visualization, supplier workflows, marketplace structure, and FCFA/Mobile Money payment support.
Impact
Turns a multi-route import/export business into a transparent, digital-first operation with 24h response promise.
Features
- Live shipment status tracker
- Trade routes: N'Djaména, Douala, Dubai, Istanbul
- Supplier and partner management
- Catalogue and marketplace
- FCFA and Mobile Money payments
- 24h response SLA
Decisions
- Operations dashboard first — visibility is the primary ask for import/export businesses.
- Separate logistics and supplier data for clean future scaling.
- Keep payment flows bilingual (FR) to match the Chadian market.
Next improvements
- Add customer portal
- Add analytics dashboard
- Add order tracking for clients